Our Quality Policy

As a non-governmental organization, we carry out preventive and rehabilitative public health and advocacy activities in the struggle against addictions with the following approaches:

(Strategic Management) We comply with legal and other requirements and implement a strategic management approach in achieving our goals under our mission and vision with the participation of our internal and external stakeholders

(Participatory and Supportive Leadership) Through our leadership approach, we support our staff to be more knowledgeable, skilled, well-trained, and adaptable, and we recognize and appreciate their successes.

(Continuous Development) Through our continuous development approach, we manage our processes effectively and efficiently and support them with technological developments, for the continuous improvement of our quality management system.

(Social Benefit) We target social benefit and satisfaction on the basis of fight against addiction.

(Business Continuity) We assure the continuity of the business with the corporate risk management approach.

(Sustainability) With our sustainability approach, we manage our assets and resources effectively and efficiently and take measures to minimize their environmental impacts.

(Effective Stakeholder Management) With our governance approach, we fulfill the applicable requirements in the fight against addiction, with our stakeholders.


The TS EN ISO 9001:2015 Quality Management System, which is being implemented in the Turkish Green Crescent Society, a non-governmental organization that carries out preventive and rehabilitative public health and advocacy activities in the fight against addictions, covers all processes that include management and administrative organization activities and the processes and service delivery related to these activities in the departments of Human Values, Quality Management, Administrative Affairs, Finance and Fiscal Affairs, Information Technologies, Purchasing, Corporate Communication, Efficiency, External Relations, Scientific Studies and Advocacy, Program Management, Training Management, Volunteer and Stakeholder Relations in the Green Crescent Headquarters.

Within this framework, the system established:
Binds our managers, employees, and visitors; and is of particular concern to our neighbors, our external suppliers, stakeholders receiving services from the Green Crescent, our volunteers, our members, the environmental and official institutions.